Shaka Time Hawaii

Hawaiian shirts, Aloha Wear and Gifts from Hawaii!

Customer Service:
1-877-949-5299
 
SHAKA TIME HAWAII - DROP SHIP PROGRAM

Aloha from the beautiful islands of Hawaii! Our drop ship program is just the opportunity you need to make money and “Give a little Aloha to the World”.

The selection of products you can drop ship is constantly increasing – Hawaiian apparel, Aloha gifts, Island accessories, and much more - and the service to your customer is better than ever.  You can do all these without having to purchase large quantities or keep inventory. Shaka Time will handle all the process and shipping for your customers.

Please go over the questions and answers created for you to fully understand how the program works:

HOW DO I GET STARTED?
DO I NEED TO REGISTER OR SIGN UP?
DO I NEED A TAX ID OR BUSINESS LICENSE?
ARE THERE ANY MEMBERSHIP COSTS OR FEES?
IS THERE A MINIMUM ORDER AMOUNT?
DO YOU SHIP TO OTHER COUNTRIES?

HOW CAN I SELL YOUR PRODUCTS?
CAN I SELL ALL YOUR PRODUCTS IN YOUR WEBSITE?
DO I NEED AN ONLINE STORE?
CAN I SELL ITEMS ON EBAY?
WHAT DO I CHARGE FOR SHIPPING?
CAN I USE YOUR PICTURES OR DESCRIPTIONS?

I'VE SOLD SOMETHING, NOW WHAT DO I DO?
HOW DO I PAY TO DROP SHIP THE PRODUCT TO MY CUSTOMER?
WILL MY CUSTOMER KNOW THE PRODUCT CAME FROM YOU?
HOW DO I KNOW THE ITEM WAS SHIPPED?
WHAT IF THE ITEM I SOLD IS NO LONGER AVAILABLE?

WHAT DO I DO IF THERE IS A PROBLEM?
SHOULD I HAVE MY CUSTOMER CONTACT YOU?
WHAT IF MY CUSTOMER WANTS A REFUND?

DO I NEED TO REGISTER OR SIGN UP?
Yes, you do. However, the registration is simple and does not take a long time. Top

DO I NEED A TAX ID OR BUSINESS LICENSE?
We do not require you to provide us with this type of information.Although we recommend that you check with your city or state to see what they require in your area.Top

ARE THERE ANY MEMBERSHIP COSTS OR FEES?
No, there are no costs associated with the Program. Top

IS THERE A MINIMUM ORDER AMOUNT?
No, we do not have any minimum purchase requirements for our drop ship program. Top

DO YOU SHIP TO OTHER COUNTRIES?
Yes, we do ship to other countries. However, we advise you to be careful and to verify that the payment is legitimate. You will be responsible for any refunds due to fraudulent or unverified transactions. Top

CAN I SELL ALL YOUR PRODUCTS IN YOUR WEBSITE?
The only products we do not drop ship are from the Hawaiian Jewelry Department. All other products – Hawaiian apparel, gifts, and accessories are part of your drop ship program. Ask about future products. Top

DO I NEED AN ONLINE STORE?
No, you do not need an online store. However, many of our customers use our products in their online stores. You may sell our products any way you like. Top

CAN I SELL ITEMS ON EBAY?
Yes, you can. Top

WHAT DO I CHARGE FOR SHIPPING?
You may charge an equal or higher amount for shipping than the one specified in our Shipping Info Page. Other shipping costs such as returned shipments due to a wrong address and other related charges may apply. Top

CAN I USE YOUR PICTURES OR DESCRIPTIONS?
Yes, you may use any of our pictures or descriptions from our web site. However, you may NOT modify, delete or corrupt any logo(s) or trademark information placed on our images or web site. You can right click on a picture and choose "save picture as"; to save the picture into your computer. Top

HOW DO I PAY TO DROP SHIP THE PRODUCT TO MY CUSTOMER?
You will process and pay for the drop ship products through our secure website with your credit card or PayPal account. The products will be processed and ship directly to your customer(s). Your drop ship discount is thirty percent (30%) of the retail price (Guayabera shirts are at 20% discount). Shipping and other costs are not included in the discount. The process and shipping time per order is the same as specified in our web site. Top

WILL MY CUSTOMER KNOW THE PRODUCT CAME FROM YOU?
No, your customer only receives a shipping label. You can opt to email us a sales receipt or packing slip to be sent with your order. Top

HOW DO I KNOW THE ITEM WAS SHIPPED?
You will receive a shipping confirmation and tracking email when the order is shipped. We ship Monday to Friday and according to our shipping policy. Most items are shipped within 3 to 5 business days, but at peak times or if the garment needs to be manufactured, it may take from 2 to 3 weeks to ship. Top

WHAT IF THE ITEM I SOLD IS NO LONGER AVAILABLE?
In this case, we will let you know via email and suggest a substitute item. You need to let your customer know and provide us with an update. Sometimes products may sell out quickly or fabrics may no longer be available. Many print designs are similar and 9 out of 10 times the customer accepted the substitute item. Top

SHOULD I HAVE MY CUSTOMER CONTACT YOU?
No, you are responsible to contact and communicate with your customer. Top

WHAT IF MY CUSTOMER WANTS A REFUND?
You are responsible to process your customer's refunds. You shall have a concise refund and exchange policy. Your account will be credited when the return item is received or the order is not shipped. We provide you with a sample policy. Top

If you have any questions before registering please send us an email to Hawaii@shakatime.com

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