Frequently Asked Questions
Q. Is the one-size dress good for me?A. Would you ever have guessed that one-size-fits-all dresses could be for you? The length is promising, and the smock top style, beautiful patterns, and colors look fun yet trendy. They are perfect for average height and size! Love the adjustable straps and the length of the dress. There is extra room in the bust because of the elastic smock top, the dress is nicely structured to hold its shape, and is should work best for those who typically take XS to XL. It's very comfortable and perfect to wear on any occasion. Check out the many designs and styles of SMOCK DRESSES available.
Q. I am in Hawaii, how soon can I get my order?A. Because we are located in Honolulu, shipping to Hawaii's addresses (all islands) will take 1-2 days using Standard shipping. Please click SHIPPING to see this page.
Q. How are the spandex masks antibacterial?A.Our PE (Neoprene) and Spandex masks are anti-bacterial because the fabric our sewing factory purchased was treated with anti-bacterial compound. The fabric was then tested for two key anti-bacterial factors; 1) Staphylococcus, and 2) Klebsiella pneumonaie. Both tests resulted showed more than 99% bacteriostatic reduction.
Q. How do I update or remove a product from my shopping cart?A. On the shopping cart, see all the products you are buying. Under the Quantity column, you will see the amount, the UPDATE button and REMOVE link. To UPDATE, change the quantity and click UPDATE. To REMOVE, click the link REMOVE. In order to update or remove any product, you must go to VIEW CART. See image below.
Q. Where do I found your About Us page?A. Please click ABOUT US to go directly to our page or go to the Help menu / Time to Shaka section.
Q. Where do I go if i have a question?A. Please click CONTACT US to go directly to a contact form page where you can find our store info and phone number.
Q. How do I write a Google review for Shaka Time?A. Please click GOOGLE REVIEWS to go directly our page and write your review. Sing in to your google account if you need to.
Q. Are your Hawaiian shirts and clothing made in the U.S.?A. Yes, we make our Hawaiian clothing here in Honolulu, Hawaii with just a few exceptions like silk fabric items and other clothes that say imported on the description.
Q. How do I know what size I need?A. Our Size Chart is available on each product on the Help menu at the top or bottom of the website. Every size chart will give you the measurements that we take from the clothes (we did not measure them on a person) in inches. If your measurements fall in between sizes, we recommend that you choose the larger size. If you need further help, you can call us weekdays from 8am to 4pm Hawaiian Time and we will be glad to help you.
Q. What do I do if my coupon does not work?A. Place your order worry-free, we will take care of it. If the coupon is valid (qualifying price, expiration date, correct product, etc.) we will honor it and update your order. Just use the feedback text box at checkout to let us know the coupon that did not work. We will get back to you in a timely manner.
Q.How do I shop on shakatime.com mobile website?
A.You can shop at shakatime.com mobile website very easy...
Using your smart phone or tablet, now you can search all your Hawaiian products super fast. Click the SHOP button below and the search and product menu will slide from the left.
You can search any product by the code, color, size or more descriptive keywords (like diamond head, cars, airplane, books, etc). If you prefer you can find the products by category (like Hawaiian Shirts, Women Hawaiian Clothes, etc.) use the menus provided. These menus will also narrow your search for the aloha attire you are looking for.
You can search by the colors your need for your family event, luau party, and more.
The results of your color search will give you all the products available with that color (in this case in the image, the blue color). You can also change the quantity of products you can see per page starting from 12 up.
Q. What is your warranty on tungsten, titanium and ceramic rings?A.You have a 30 day satisfaction warranty. We guarantee the design to be completely water and detergent safe and with a protective applied coat over the inlay for additional durability. Your ring is made to withstand many years of wear. We do recommend that you remove your rings when using abrasive substances like Acetone based substances because it may have a reaction to the composition of the ring.